Frequently Asked Questions
Have a Question?
Some Frequently Asked Questions about Concierge Girl Services.
What is a Personal Concierge?
A Personal Concierge is someone who helps free up your day by taking care of the tasks you either don’t have time for or just don’t want to do.
Which Membership Package is Right for Me?
Membership packages are based on the number of hours you think you’ll use Concierge Girl each month. If you’re having trouble deciding, just give us a call (859) 421-5873 or send an email firstname.lastname@example.org
Can We Set up a Monthly or Weekly Service Schedule? Sure! We would be happy to discuss options that best suit your needs.
What Forms of Payment do you Accept?
For your convenience, we accept credit cards, checks, cash, paypal
How Far in Advance do I Need to Book Your Services?
We prefer 24 hours notice for most services, so that we can create a schedule that works best for all our clients. Still, we understand that’s not always possible. We will do our best to accommodate same-day service requests (a nominal fee may apply).
How Soon Can I Expect a Call Back or an Email Reply?
Voicemail and email messages are checked regularly throughout the day, and in most instances you’ll hear back from us the same day.
What is your Service Area?
Our corporate office is based in Lexington, Kentucky; however we will zip and zoom all around Kentucky and Southern, Northern Ohio, we have customers all over the United States.
What are your Hours?
We work around your schedule, each client has different needs.
I Need Help with Something but don’t see it on your list. Can You Help?
If you don’t see what you need listed in the services page, just ask! We will go out of our way to meet your needs on a case by case basis.
How Can I Determine if your Company is Reliable?
Concierge Girl is licensed and bonded in the State of Kentucky. We are also a member of the International Concierge Assocation, National Assocation of Women Business Owners (NAWBO). References are always available upon request.
How Do I Request a Service?
It’s easy! You can send a quick email to: email@example.com
or reach us by phone at: (859) 421 5873.
Still Have Questions?
No problem! Just give us a call at (859) 421-5873 or send us an email: firstname.lastname@example.org
Concierge Service | Personal Assistant | Errand Service
Personal Concierge | Personal Shopper